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Bus delayed for 3 hours and did not stop at my destination

Name of Complainant Rishab aggarwal
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishab aggarwal:

I was with other 3 co passengers travelling from delhi to ambala cantt through nuego bus and the bus was commited to leave from delhi at 11:55 but the bus left isbt kashmiri gate at 1:15 and it stopped at divine star hotel at nilokheri for 2 hours and even after this much delay we were forced to change our destination point to sadopur which way far then ambala cantt. Because of all this i suffered alot as there was a gap of 40kms from my destination. And the driver did offensive and verbal abuse with slap and choking the neck of me I want my refund

Image Uploaded by Rishab aggarwal:

Bus delayed for 3 hours and did not stop at my destination

One thought on “Bus delayed for 3 hours and did not stop at my destination

  1. Dear Customer, we sincerely apologize for any inconvenience caused and want to assure you that we will look into this on priority. Kindly share your contact number and PNR number with us via Instagram DM (https://www.instagram.com/nuegoindia/). Rest assured, we will investigate the issue thoroughly and offer you the best possible resolution.

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