Bus booked from Goibibo – Broke down after boarding and we had to book a personal cab

Name of Complainant Viren Chauhan
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Viren Chauhan:

I had booked my bus from Kasol to Delhi on 16th June 2023 from Goibibo and here is the booking ID – GOBUSAND06F7CA71BA.

As soon I boarded the bus, it broke down with a flat tire, and no matter how much I tried connecting with the support team in Goibibo, I could not do it.

I paid 10k extra to the cab driver again after making the booking. Who will pay those charges? Kindly investigate this matter.

Image Uploaded by Viren Chauhan:

Bus booked from Goibibo – Broke down after boarding and we had to book a personal cab

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