| Name of Complainant | |
| Date of Complaint | October 31, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a camera eagle i9 from Amazon on 16 October 2021, the package was on time and I received the package on 18th October 2021, when I unbox the content of box I found that there was nothing in the box, so i reached to Amazon customer support, they provide me assurance that they will solve the matter by 22nd October 2021, on 23rd I contacted them regarding my query, they told me that the seller had send the product and I m they won’t help me further, I asked her what should I do, she replied to me very rudely that she don’t know, and if I asked the same question again she will disconnect my phone, I wasn’t expecting such type of response from Amazon, it took time to earn money….i totally feel helpless as 10k has been wasted
I don’t know if it was an error or was it intentional but something like this can put customer like me in deep mental strain.
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