Broken Smartphone received from Flipkart

Name of Complainant Saurav Deshwal
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurav Deshwal:

I received a damage smartphone… Its screen was damage inside.
I exchanged my old phone to buy the new smartphone but i received a damage smartphone as it is not usable…Now i have no phone to use and My Online Classes are also going on Utkarsh App
But because i received a damage product . I am not able to attend my online claases and My Exam is also coming on 24 july.
I requested a replacement but there is no response till now. Flipkart customer service telling that we will replace we will replace but nothing is happening . As i Requested Please help me in this.

Image Uploaded by Saurav Deshwal:

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