Broadband payment done , not installed

Name of Complainant Shaminder Suri
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shaminder Suri:

Dear Sir,
I paid for a broadband on 20th of may . The person who came to my home for taking payment said that broadband would be installed by 21st may only .
But it has not been installed yet . 
Even after paying a week back , I have to suffer as I need internet for my work from home . I am an IT professional .
I am contacting the contact person , he has been telling me from a week that there is some office which is closed they are waiting for that to open . But I cannot wait that much .
Lead ID is eCAF_01611426053.
Airtel Xstream Fiber request (Ref No: BD158993893982025)
Please get it installed as I am in urgent need of it . if it is not possible to get it installed then please get me refund .
Regards ,
Shaminder Suri

Image Uploaded by Shaminder Suri:

Broadband payment done , not installed

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