Broadband Installation is pending even after done advanced full payment

Name of Complainant Amit Nandha
Date of ComplaintJune 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Nandha:

My complaint against GTPL Hathway Broadband. I have done an advanced payment of 3400 for a 6month 40mpbs unlimited plan. But still, more than 1 week is passed nobody has come for installation at my place. and their salesperson also didn’t receive my call. I lodged a complaint to the head office but didn’t get any response from them. then I am demanding a refund of my amount but this is also not done. its impact my performance as we are working from home. Please help me out with the refund amount or installation get done. I have attached the payment receipt for your reference.

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Broadband Installation is pending even after done advanced full payment

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