Broadband billing service

Name of Complainant Deepa
Date of ComplaintJune 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepa:

I hv been requesting for over 2 months now to change my airtel xstream arp to monthly billing which is not done yet.. Also I see fresh bill for land-line call usage which is free under given plan…

This is sheer harassment for customer.. Does ur duty end by sending bill n giving due date ultimatum to customer.. Is there no responsibility for Airtel to look into service requests.. With the way this is going I m forced to switch to other service provider due to lack of service.. My due date states 28jun n I still hv my issues open… I need call from airtel customer care by end of day today 27jun else I will not be honouring any of my dues n discontinue services…

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Broadband billing service

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