Name of Complainant | |
Date of Complaint | October 2, 2018 |
Name(s) of companies complained against | PayTM |
Category of complaint | Banking |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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I have booked 5 movie tickets through PayTM order number 6162189091.
While booking the Option of Cancelation product was selected by default and money was deducted accordingly.
Immediately after payment i realized this cancellation protect was sold to me without my knowledge,
I immediately raised concern on 24X7 complaint, but in the answer i got the information about the benifits of the cancellation product.
i raised a concern through phone call also , the reply was same.
I am requesting you to remove the by default selected option of cancellation product. if customer required it he will select the product.why you are selling it forcefully by default option.
Consedering my concern requesting you to refund my cancellation product amount immediately.
Regards
Nishikant
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