Booking of a Movie ticket with default option of Cancellation product

Name of Complainant Nishikant
Date of ComplaintOctober 2, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Nishikant:

I have booked 5 movie tickets through PayTM  order number 6162189091.

While booking the Option of Cancelation product was selected by default and money was deducted accordingly.

Immediately after payment i realized this cancellation protect was sold to me without my knowledge,

I immediately raised concern on 24X7 complaint, but in the answer i got the information about the benifits of the cancellation product.

i raised a concern through phone call also , the reply was same.

I am requesting you to remove the by default selected option of cancellation product. if customer required it he will select the product.why you are selling it forcefully by default option.

Consedering my concern requesting you to refund my cancellation product amount immediately.

Regards

Nishikant

Image Uploaded by Nishikant:

Booking of a Movie ticket with default option of Cancellation product

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