Name of Complainant	Vinay Kumar M S
Date of Complaint	April 12, 2024
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I booked the JioAirFiber net on the 26th of Jan 2024 and paid Rs 1000/- (One Thousand only). I have not got any response from the Jio team/Customer service team till today.

I have connected and raised multiple complaints to the Jio customer care team. No one is responding to my concerns.

Today also I connected with the Jio customer care team, and they are saying they do not have a standard time to fix this issue. I suggested them if they are unable to provide the Internet/Wifi service to the booked location I asked them to refund the amount. They are not even responding and not sure how they run the business without a standard timeline/policy. It is a shame for the company and customer care team.

I request you please cancel this order and refund the amount which I paid in advance, I have attached the invoice copy.

Let me know if any other details are required.
Regards,
Vinay Kumar M S

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