Booked hotel but hotel denied booking.

Name of Complainant Pradwumn raj kabi
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Pradwumn raj kabi:

On 13th August I booked a hotel in yelagiri with confirmation no. 753844229 in BH Residency but when I reached the hotel, the hotel staff denied entry stating that there is no booking. I contacted the customer care twice at 13:56 & 14:02 but both the time they were un cooperative for which I faced a lot of trouble and was unable to find a hotel that day .

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