Booked flight ticket (AIR INDIA) from PAYTM vendor and requesting for refund from 4 months.

Name of Complainant Suman Sunkati
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Suman Sunkati:

Team,

I’ve been facing terrible experience with paytm (refund of flight ticket) support team.
Being a loyal customer nvr experienced dz before.
I understand pandemic situation I booked ticket from Paytm vendor on march 2nd and cancelled my flight ticket on 2 march.since then there is no proper resolution/action provided details provided as follows.
Booking ID 10449318580
Air India AI 977
E ticket number : 098-3319608491
reference number 0005404985 paytm raised request to airindia to provide approval for my refund)
Its been four months now and am waiting for my refund. I have contacted multiple time this is my last hope to raise complaint with you team.
I’ve tried reaching paytm via – phone, email, twitter yet no response on my refund. Attaching details of communication.

Image Uploaded by Suman Sunkati:

Booked flight ticket (AIR INDIA) from PAYTM vendor and requesting for refund from 4 months.

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