Booked a prepaid cab on MakeMyTrip but driver didn’t reach the location. MakeMyTrip doesn’t respond to my mails.

Name of Complainant Satyajit Rana
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Satyajit Rana:

I booked a prepaid cab for 1st Jan 2020 from Bangalore airport to BTM layout. The pick up time was 10 pm. I kept calling the driver but he did not respond for at least an hour. Then I had to book an airport taxi again and travel back home. Now MakeMyTrip is not responding to my complaints.

Image Uploaded by Satyajit Rana:

Booked a prepaid cab on MakeMyTrip but driver didn’t reach the location. MakeMyTrip doesn’t respond to my mails.

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