Booked a hotel before only through goibibo

Name of Complainant Pradeep Kumar
Date of ComplaintJanuary 24, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Pradeep Kumar:

Dear sir/madam,

This is pradeep Kumar, yesterday I booked a hotel at the time of 7:24pm dated on (23/012020) through goibibo they accepted my booking they have taken my payment also and they confirmed me a hotel at nellore.we reached hotel at early morning 2:00 AM (24/01/2020),we are show the booking id I ask for room they said we are not accepting goibibo,oyo,etc.as we asked the why your not accepting online booking ,they rudly bhevaing with me.and I complaint police also he came but not slove the issue.and he provide the written letter also and he told me what ever you want you can do .

Note:I get a lot of struggle at the time of 2:55Am (no traveling facility).I contact goibibo customer care they also not supported me at the time

MY booking details below

Booking I’d:HTLRAUSKL9

HOTE NAME:BHAVANI GUEST IN

Nellore

Image Uploaded by Pradeep Kumar:

Booked a hotel before only through goibibo

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