| Name of Complainant | |
| Date of Complaint | June 12, 2021 |
| Name(s) of companies complained against | Boat |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir/Madam,
I made an online transaction from the official BOat website for purchase of BOat rocker 335 (Ocean Blue) earphones. The transaction was done on May 6th, 2021 and payment was made via UPI. The amount was deducted from my account but no acknowledgement of the same, including any orderId has been provided by Boat.
Since then, I have followed up multiple times with BOat, but every single time I am either asked to redirect mail to a new email id, or asked to provide the same details again. I am given assurances of the team reaching out to me on several occasions but no one from the company has reached out to me with any details post a month.
Image Uploaded by Chirag:
DEAR SIR
I HAVE PLACED ORDER 457077 FOR Rs. 1,079.10 BOAT 103 Wireless – Lightseagreen
SKU-8904130854750 AND ON SAME TIME SAME DAY I HAVE CANCELED MY ORDER on June 11, 2021
BUT STILL REFUND IS NOT CREDITED ON MY ACCOUNT .PLEASE REFUND MY AMOUNT