| Name of Complainant | |
| Date of Complaint | August 21, 2022 |
| Name(s) of companies complained against | Blinkit (groffers) |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I tried to place an order on blinkit app and did online payment through Paytm app. The money got deducted and i received message about transaction to blinkit (groffers) but the order did not proceed and no order placed. I raised complaint and they said they initiated refund and i will receive after 5-7 working days.
After 11 days still no refund, then i complaint and they said refund failed due to technical issues and re initiated refund. As it’s Paytm wallet it should be refunded by 24-48hrs.
Even after 14 days no refund and after complaining i get same story and asked to wait for 48 working hrs not just 48 hrs that means wait for weekend then again wait for Monday and Tuesday.
I think it’s a fraud and they have no intention of returning money.
Image Uploaded by Jainit Kumar:
Blinkit has a policy of automatically initiating a refund to your bank account if a payment has been wrongfully made and credited to your credit card account or bank account….