| Name of Complainant | |
| Date of Complaint | December 27, 2023 |
| Name(s) of companies complained against | Binomo trading Platform |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I am writing to bring to your attention a matter of significant concern involving [Binomo Trading Platform], a company under your regulatory purview. I, [olayanju Sherifdeen], am a client who has encountered serious issues with the services provided by this trading platform.
Despite an initial positive experience, the situation took an unexpected turn when I attempted to make a second withdrawal. I was informed that the withdrawal was disabled due to a security check, and I was advised to wait for up to 30 days for the issue to be resolved. Unfortunately, this waiting period concluded with an email notifying me that my account has been blocked.
This sudden account blockage, coupled with a lack of transparency in the platform’s operations, has led me to file a formal complaint with your esteemed authority. Additionally, I want to highlight the platform’s reference to a client agreement for any conversion, which was not presented during the registration process or when making the initial deposit. The disclosure of this agreement only occurred when I faced difficulties with the platform.
For your reference, please find the following details related to my account and the transactions in question:
– Account Email: [invbbacademy@gmail.com]
I kindly request that your regulatory authority conducts a thorough investigation into the practices of [Binomo Trading Platform]. I believe it is crucial to ensure the protection of clients and maintain the integrity of financial services within your jurisdiction.
I appreciate your prompt attention to this matter and look forward to a swift resolution that addresses both the specific issues I have encountered and any broader concerns regarding the platform’s compliance with regulatory standards.
Sincerely,
Olayanju Sherifdeen
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