BILLING PLAN CHANGE WITHOUT ANY INTIMATION

Name of Complainant BRIJESH KUMAR PANDEY
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by BRIJESH KUMAR PANDEY:

RESPECTED SIR,

I AM USING A AIRTEL POSTPAID CONNECTION FOR LAST 4 TO 5 YEARS. IAM USING 749 MONTHLY PLAN.BUT FOR LAST 4 TO 5 MONTHS MY BILL IS GENERETED HIGH.AND I REGURALY PAY MY HIGH AMOUNT BILL FOR CONTINOUS 2 MONTH. BUT WHEN I CHECKED THIS WITH CUTSOMER CARE,THEN I GOT TO KNOW THAT 999/MNTH PLAN WAS ACTIVATED ON MY NUMBER WITHOUT ANY INTIMATION AND MY KNOWLEDGE.
THATS WHY I HOLD THE PAYMENT OF AIRTEL BILL FOR TWO MONTHS.AND INFORM THEM THROUGH MAIL TO SORT OUT MY ISUUE. AND ALSO ASK THEM TO ARRANGE A CALL BACK TO ME BECAUSE THEY ARE NOT GETING MY ISSUE THROUGH MAIL. SIR WHY SHOULD I PAY EXTRA AMOUNT WHICH I HVE NEVER USED.
NOW MY NUMBER IS SUSPENDED BY AIRTEL AND NO RESOLUTION PROVIDED TO ME.

SIR ITS A REQUEST TO KINDLY LOOK INTO THIS AND RESOLVE THE SAME.

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BILLING PLAN CHANGE WITHOUT ANY INTIMATION

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