Name of Complainant	Sandeep Shrivastava
Date of Complaint	April 11, 2024
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am writing to express my disappointment with the service I have received regarding my recent billing issue. My bill for Mobile Number +91-9990947482 was generated on March 9th, and on the same day, I raised a complaint regarding incorrect charges. Specifically, I paid in cash to the technician for the replacement of the set-top box, but the charges were not reflected accurately on my bill.

Despite my efforts in following up on this matter, I have not received any updates from your team. It is disheartening that I have had to consistently reach out and chase the team to rectify the bill so that I can settle the amount owed. This level of service is far below my expectations and has left me feeling frustrated and dissatisfied.

I urge you to prioritize this issue and provide a swift resolution. I expect clear communication and timely action from your team to correct the billing error and ensure that my bill accurately reflects the charges incurred.

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