Billing Fraud – Airtel

Name of Complainant Kapil Madaan
Date of ComplaintMay 2, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kapil Madaan:

It’s a case of fraud. I deactivated the international roaming. Airtel again activated the same on my number 9871992501. When you receive incoming calls while travelling abroad, you don’t get any information from which SIM you are getting calls from (Local Airtel or International UK SIM?). I raised this issue multiple times with Airtel . It happened twice – Airtel activated the roaming 2 times, and first time they agreed it saying…it was done by mistake due to technical issue and they waive-off the international charges. But they did it again, and this time they are asking money.

Now I will not pay any amount against international incoming calls. If Airtel doesn’t resolve this issue, I would take below actions:
1. I would raise this concern on social media channels to expose this fraud
2. Would seek legal action against Airtel

To ensure I get justice in that matter.

Image Uploaded by Kapil Madaan:

Billing Fraud – Airtel

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