Billing concern

Name of Complainant Arjun Aggarwal
Date of ComplaintFebruary 28, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Arjun Aggarwal:

This is to inform you that I have received a bill of Rs.4K this month. When I enquired I was told there was 2999 pack activated on my phone. I’m w Vodafone for over a decade now and it is really surprising as well as shocking for me.
I clearly remember I activated per day plan which was for Rs.599 per day. I was in Singapore for a business meet only for two days. I’m sure there is some issue in the system as my business trip was already planned for a duration of 2 days and there is no point I will activate 7 days plan.
Not sure where to go from here. I would want somebody to look into it and take an appropriate action.

Image Uploaded by Arjun Aggarwal:

Billing concern

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