Name of Complainant | |
Date of Complaint | July 4, 2019 |
Name(s) of companies complained against | Airtel |
Category of complaint | Mobile Phone |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Dear Sir,
I have faced 2-3 times the issue by customer care executives and outlet also.
Everytime Airtel does not do as commited . My latest issue is this that on 10th April 2019,
After long discussion with senior level on, 10th April 2:00 pm reference id- 2893099617, Harmohit Singh ,Floor Manager, he told rental plan will be rs. 699/- +2 child no.
When I got the bill , there is rent of plan rs. 799/- pm After that I am regular follow up to airtel buy email and phone . They are always telling this plan is not available.
I am asking when it is not available so why did you change yourself without my permission. Answer is sorry we take your feedback by nodal officer.
Before this issue , outlet person had also change the plan from rs 199/- advance rental to 199/- pm
Please guide me how can I handle this situation.
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