Bill Payment

Name of Complainant Ikjot Singh
Date of ComplaintJuly 20, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ikjot Singh:

Hi Sir,

My number is 9871922856 Im getting overbilled by the airtel for the past three months. I took thier service NETFLIX as there was offer on it fot three months. After three months I called them and asked to deactivate it however it was not deactivated and again I got overchrged in my next bill. So I called them again and asked to deactivate it one of their exectives told me that it has been deactivated and you will not get extra bill in next month. Again I was overcharged in the bill of June. So I called them again on 07/5/2019 to waive off the extra bill and I will pay my bill as per my plan which is 400. I paid 400 on 15/07/2019. After two days all my outgoing calls were suspended. I Called them and they told me that I still have 241 left to be paid. So I called them on 15/07/2019 and they waived off late payment charges of 100 and now I had to pay only 141. So I paid 141 on 15/07/2019. However my outgoing calls were not activated. So I had to make one one  important phone call at 1Am and I got a message that my services have been suspeneded. So I called them at 121, no one was ready to solve the issue. Firstly I had a conversation with one of their executives and he disconnected the call without even solving my issue. So I request you to please look into this matter and take strict action.

 

 

 

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Bill Payment

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