Bill Overcharge and Not sharing information of Request Number via email.

Name of Complainant Shivangi Jethwani
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivangi Jethwani:

On 31/08/2020, I have received message of 90% alert where it has shown I have 10 Gb data remaining. My usage from 01/09/2020 till 03/09/2020 is roughly around 8Gb. They are not accepting the system fault and not rebilling. Also when I asked to send my request number via email they have stopped replying.

Image Uploaded by Shivangi Jethwani:

Bill Overcharge and Not sharing information of Request Number via email.

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