Bill amount Credited to wrong Mobile Number by Vodafone, and now mobile number blocked

Name of Complainant Neha K
Date of ComplaintApril 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha K:

Please note that we have paid bill of Rs. 298/- on 19 March 2020 by clicking on the pay now link on the bill for my vodafone Number 86575598918.
In the link the mobile number is coming WRONG as 8657598919, following is the link:
I am attaching the bill so that you can verify this.
This is wrong number as my Vodafone Number is 8657598918.
Please correct the same, and credit the amount to my  Vodafone Number  8657598918.
Also, please send correct bill for March & April 2020, so that we can pay the bill.
Please note that the outgoing call and internet access is blocked as of now. It is a corporate number and I need instant access.
Request to unblock my number so that outgoing call and internet access is restored immediately.

Image Uploaded by Neha K:

Bill amount Credited to wrong Mobile Number by Vodafone, and now mobile number blocked

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