Bill

Name of Complainant Kriti dhamija
Date of ComplaintJanuary 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kriti dhamija:

I was previously using vodafone postpaid number. I changed my plan from ₹499 to ₹299. My oct + dec bill should have been ₹600+ taxes but my bill was ₹2800 something. I got a wave from vodafone and I paid ₹1400 as for settlement.

 

After I cleared my bill I switched to vodafone prepaid. I cleared all my dues and got first recharge of ₹567. I was told that I will recieve 3gb per day but I only got 1.4 gb a day.

 

Also, I was to get ₹250 back from vodafone as for security of my postpaid no after it was converted into prepaid and I only received ₹160.

 

As my internet got exhausted today. I dialed a number I received through SMS from vodafone for a bonus internet pack of 2gb. I dialed that number and I only got 500 mb that too for ₹94.

 

I want VODAFONE to pay for all the compensation.

Image Uploaded by Kriti dhamija:

Bill

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