Bikri App Not Refunding Or settlementing money

Name of Complainant Jayesh Bhawanani
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayesh Bhawanani:

One app is there bikri which provide sales and purchase between customer and saler in that my customer paid me 22900 and that app also charging 1.5% commision they deducted my commion of 336 and also not settlement ing my 22556 also not refunding money to customer payment source also they I put complain on 12 August in there app chat section but they are not responding than I email tham for refund but they are not replying today I called there customer care he is saying provide bill of product you sell now so what to do i dont know they are holding my payment for this reason they have to inform me but in app or by sms they did not inform me after 5 days I know that this is the reason for my holding but when I am asking for my money they are not repying please do something for my money am sharing some proofs or screen shots of complaints and order id etc

Image Uploaded by Jayesh Bhawanani:

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