| Name of Complainant | |
| Date of Complaint | March 8, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited some USDT to 1xbet account. They are not allowing to withdraw my USDT.
They are scamming me with their useless KYC Process. Why didn’t they verify my KYC before depositing?
While withdrawing they ask for several useless documents. They won’t ask it in a single time, they ask for 1 documents for an interval of 3 days.
These kind of scam websites should be banned in India.
It has been over 15 days my KYC is not verified.
I would have tripled that money in 15 days, if i played in other websites.
They are not even allowing me to play live casinos and their betting odds are literally the worst and limited to a few dollars.
I didn’t use any of their bonuses or done any thing illegal like using automation or play using bots, Then why are they limiting my account and not enabling my withdrawal?
I will never use these kind of shady websites in my life, and iam planning to sue them in court and banning them from India.
Dear Manohar reddy,
Thank you for reaching out to us and sharing your feedback.
Verification procedures are a standard practice in all betting companies, including ours. Verification is the way to secure your account and an additional review in case of suspicious transactions. We are utmost interested in protecting your account and your interests. Verification is done only once. After that, all withdrawals are processed in a short period of time.
Our team endeavors to expedite the verification process and reach a decision as swiftly as possible. Although, to assist you further, could you please provide us with your account ID? This will enable us to locate your request in our system and address your concerns promptly.
Thank you for your understanding and cooperation. We aim to resolve this matter for you as efficiently as we can.
Have a wonderful day!
Best regards,
Alex, the 1xBet Team