| Name of Complainant | |
| Date of Complaint | June 11, 2022 |
| Name(s) of companies complained against | Big Bazaar Pvt Ltd |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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As we know Big Bazaar Pvt Ltd is taken over by Reliance Group, all the stores of former are nonoperational at this time. I opted for Big Bazaar Profit Club Membership in January’2022 by paying Rs. 10000/- and the same was refundable at any time to the extent of balance unused. I wish to refund my entire unused amount since I cannot avail the benefits of the membership. I visited one of the store in Saharaganj, Lucknow which is working with minimal operations as Smart Bazaar (under Reliance group) and employees there provided the customer care number & email (also available on internet) for pursuing the matter.
Customer care no. 18002662255 is not operational
Email ID: care@bigbazaar.com is also temporarily down (image attached)
I suspect that the entire process was systematically planned to procure money from customers as membership fees prior to takeover of the company with the intention to forfeit it illegally. I found that there are several similar complaints from other customers too.
Kindly take necessary action regarding the same.
Image Uploaded by Shreevats Agarwal: