Big basket cancelling the order and not refunding my money

Name of Complainant sriram
Date of ComplaintMarch 10, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by sriram:

Big basket cancelled my order stating operational issue .. they are suppose to credit the money to my source bank account.. it is more than 48 hrs and my money has not be credited to my bank account… when I asked them they are saying we have initiated, u check with your bank.. now for BB cancelling my order due their fault why should I as a customer roam around places to get my money back..highly irresponsible and money looting BB… NEED ACTION AGAINST THEM AND NEED MY MONEY BACK

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Big basket cancelling the order and not refunding my money

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