| Name of Complainant | |
| Date of Complaint | November 30, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received this text message from Airtel “Pack validity for Airtel no. *********** will expire on 03-DEC-18 & outgoing services will stop. Recharge with RC23 or more for continued services.Dial*121*51#”. I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 22 Nov 2018 so you need to recharge minimum 23 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. She also told me that you have to recharge after 28 days for validity if you done the recharge with 23Rs. I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only. When I purchased the Airtel Sim Card that time Airtel gave me life time validity. Airtel is deceiving to customers
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I received this text message from Airtel “Pack validity for Airtel no. *********** will expire on 23-DEC-18 & outgoing services will stop. Recharge with 23 for continued services.I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 22 dec 2018 so you need to recharge minimum 23 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. She also told me that everytime you have to recharge after 28 days for validity only When I purchased the Airtel Sim Card that time Airtel gave me life time validity.