Bank not delivered the complete product and not refunding the money

Name of Complainant Neeraj Gupta
Date of ComplaintNovember 1, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj Gupta:

In May 2023, the IndusInd executives reached out to me to sell a Credit Card. They card had a one time fee to 1Lakh + GST of 18K. They assured me that I will get vouchers worth 1Lakh within 15-20 days of making the payment. I made the payment on 2nd-Jun-2023. However I did not receive the vouchers even after 3 months passed. I sent them numerous reminders via phone and email. On 16-Sep-2023 I raised a complaint with IndusInd Bank to cancel my card and refund me the money. They are not responding to that complaint even after I have sent numerous reminders to them.

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Bank not delivered the complete product and not refunding the money

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