Bank Account hacked and 18000 rupees hacked from Account

Name of Complainant SNEHESH BANDYOPADHYAY
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by SNEHESH BANDYOPADHYAY:

A sum of 18000 rupees debited from my account on 22th September 2021. This is all done without my knowledge. During Transaction of 10 rupees on Naukri Website (www.naukriinfo.in) all the time transaction showed failure notice. After that I have left the Transaction. After that My dad deposited 20000 rupees in cash to my account for my personal purpose and when I saw the balance of my account in online banking I have seen
that my account has been debited two times with 10000 Rupees and 8000 rupees respectively without any sucessful transaction. The Transaction details are attached below.
Bank Statements are below:
1) E COM PUR ECOM TX SEQ NO 126510317634 TERMINAL ID FRPT65RU FreechargePaym
entTechn Mumbai DATE (MMDD) 0922 TIME (HHMMSS) 105639

2) E COM PURECOM TX SEQ NO 126510317773 TERMINAL ID FRPT65RU FreechargePaym
entTechn Mumbai DATE (MMDD) 0922 TIME (HHMMSS) 105854

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