Name of Complainant	Janki Gandhi
Date of Complaint	November 20, 2021
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I haven’t added and set value added service in Vz-vicms but every month phone balances deducted. And received these type of messages
‘Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 38.92’

‘Dear Customer, below services are active on your mobile
1 : Callertunes
Sms 1,2,3 etc to 155223 (tollfree) to deactivate the service.’

Image Uploaded by Janki Gandhi: