BALANCE DEDUCTION FROM ACCOUNT AND TRANSACTION IS FAILED AMOUNT NOT REFUNDED

Name of Complainant Vikram Rathva
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikram Rathva:

Dear sir
With reference to above and inform that I proceed for recharge of my mobile phone on 31/12020 but some error transaction is failed (taxt message under below) and show that amount refunded within 8 hours,but till date said amount not refunded.
Payment Failed: Your recent transaction for Airtel  Mobile Number: 9998569548, Amount- Rs. 548.00 and Txn ID 201031908361 has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/25e52465s
We requested you to look into the matter and do the needful at your earliest convenience.
Regards

Image Uploaded by Vikram Rathva:

BALANCE DEDUCTION FROM ACCOUNT AND TRANSACTION IS FAILED AMOUNT NOT REFUNDED

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