Balance deduction by Vi With my consent

Name of Complainant Drona Kumar Nag
Date of ComplaintJuly 14, 2021
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Drona Kumar Nag:

On my Vi sim a message received saying —
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 16.32
And another one
Hello!
Thank you for using ppu_game,
You have been charged Rs. 5
Your balance is Rs. 19.5
And another one
Hello!
Thank you for using contentDesc,
You have been charged Rs. 7
Your balance is Rs. 24.5

But i haven’t used or choose any of the service but Vodfone idea (Vi) deducted balance from my account without my confirmation and said i used these services… This happened three times . I want to file complaint againt Vodafone .

Image Uploaded by Drona Kumar Nag:

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