Balance deducted by UPI payment but service not provide.I want my balance refund.

Name of Complainant Karanjit Singh
Date of ComplaintFebruary 27, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Karanjit Singh:

Tomorrow i was trying to recharge my Jio number By UPI payment and i opened my jio app and i selected UPI pay then i got message about to confirm your payment from OBC m-pay app and i opened my OBC m-pay app then i fill my UPI i.d and my UPI pin after that i got message balance has been deduct 2 times same amout which was INR 549. But i wouldn’t get jio recharge service.Then pleasetoday i again recharge my account by INR 599 by Mobile banking and i got jio service.So kindly please refund my 1098 INR balance in my account back.

Image Uploaded by Karanjit Singh:

Balance deducted by UPI payment but service not provide.I want my balance refund.

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