Name of Complainant	Vidhyadhar
Date of Complaint	October 24, 2020
Name(s) of companies complained against	Amazon
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I had purchased Fruitri Dried fig with order number 405-5781673-5637159 in Amazon on 08/10/20. It was delivered on 09/10/20.  I opened the packet and used a few figs. All the ones I ate were having bad taste and giving a feeling of bitterness in my mouth. I had to spit them out. I raised a complaint on Monday 20/10/20 stating this requesting for returns with refund. I was informed that it is not refundable as per Amazon policies.I sent 3 mails to Amazon with reasons for claiming refund. I get replies that it is being looked into and referred to concerned department without providing any solution.

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