Auto deduction amount by Vodafone without information

Name of Complainant Raj Kumar
Date of ComplaintSeptember 20, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj Kumar:

I’ve been using Vodafone sim and since last three months doing continuous complaint of auto deduction

They returned the amount after long discussion and follow-up on social sites/email and promised that auto deduction will not happen in future. However it continues and this month also auto deduction happened on 29th August. I’ve been continuously following on this since the time it deducted.

The social sites twitter and applette representative are repeatedly saying or responding that it’s deducted to continue the service though my question is why it happened without my knowledge?

Now, they’re not ready to listen and understand. Therefore, I decided to complaint in this.

My sim No. 9654942663 and request No. 1255206249. Today also they have deducted amount without my permission

Can you look into it and refund my amount?

Thanks

Raj

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Auto deduction amount by Vodafone without information

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