| Name of Complainant | |
| Date of Complaint | October 16, 2021 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased an Asus TUF F15 series gaming laptop. The specification given in the company’s website says that MS Office 2019 is included but it’s not pre-installed. When I contacted the company, they say that I can use Office 365 one month trial version and then pay to get a subscription. This is cheating. Misleading information in their website.
“Office Home and Student 2019 included”
You can find the above information mentioned in the Tech Specs of the F15 series laptop page.
https://www.asus.com/in/Laptops/For-Gaming/TUF-Gaming/ASUS-TUF-Gaming-F15/techspec/
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