Asking for service charge without doing anykind of work

Name of Complainant Gv manoj reddy
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Gv manoj reddy:

This is Gv manoj reddy from Karnataka(bidar) ,today for the first time i faced the issue that there is a problem with the set up box it is showing as bad weather or raining outside, i am facing this problem from past 2 days onwards(7/6/2021 onwards)  then i contacted the technician he came after an hour to my place and asked me for the issue .

I told him that it is showing as bad weather or raining outside ,just he went up to terrace and checked it within 2 mins and came back to my home again and told that there is no issue with the box and asking for a service charge .
I didnt understand what service he has done for me and asking for a service charge , is this the way tatasky trains the technicians to loot the customers just by visiting their houses and not doing any work .
If that guy has done some work and asking for a service charge it is totally reasonable,without doing anywork and just for visiting my terrace and asking for a service charge is totally unfair on your part .
I have even AIRTEL  dth in my Hyderabad house and also the hathway broadband also when i have problem with any of those i will contact the customer as usual they responds to the call and visits my house and resolves the issue ,and wont be asking for a service charge not even a single time even after doing the work related to that problem.
But this tatasky policy is very cheap asking the customers for the service charge for each and everytime they visit .
Are you people giving me a free dish and setup box ?? I am paying for each and everything and how can you ask for service charge each time ,
If there is problem with your useless dishtv  contacting the customer care for the resolution,keeping the fault on your part and again asking customers for service charge .
If you people have that caliber see that there wont be any problem from customer side .
Keep fault on your side and demanding money from customers is very bad .
Regards ,
GV MANOJ REDDY
9849804068
Subscriber id – 1100300423

Image Uploaded by Gv manoj reddy:

Asking for service charge without doing anykind of work

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