As per commitment not received the refunded amount

Name of Complainant umesh upadhyay
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by umesh upadhyay:

Dear Sir,

I want to inform you that my mobile number is 9953976582. This is a postpaid number. There was a call on 18/08/2021. that call came to me because I owed your outstanding bill 886.72 to me. but your employee who called me told me that whatever your bill for the last 1 month will be refunded to you. you deposit the old bill 440/-. and after he told me, i also deposited the payment. and that money has not been credited and refunded to my account.
Kindly: I request to you please refunded the my amount in my account after that please change lower my postpaid plan because of i have not use the internet tis number.

My VI No- 9953976582
My Account No- 181937260

Regards,
Umesh Upadhyay

Image Uploaded by umesh upadhyay:

As per commitment not received the refunded amount

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