An unauthorised Transaction done without otp and without intimation amount deducted for Garena Game

Name of Complainant Baljinder singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Baljinder singh:

Dear Sir,

With reference to the above subject, There is an unauthorized Transaction made from my HDFC account also to inform you that without asking the OTP how the Amount is debited from my account.  This is purely the security problem and i am not responsible for this and i am putting blame on Garena game and Google pay as without OTP an any intimation they have deducted the amount from the HDFC account from 19th December 2020 to 20-12-2020 and i lost nearly Rs. 10,810.00/-.
Who is responsible for this why without asking OTP it is getting debited from My account & i am not getting any sms regarding the debit amount also, Kindly need ur help to refund all the Debited Amount to my account as early as possible.
We Want our money back which is debited from my  Hdfc account from the past 5 days.
The Transaction which done unauthorized in my sisters account is as follows:-
Find attachment bank account statements
My account Registered Mobile No. is 9872582305  , I will use this no. only for Google pay app.  for any other information you need to contact me on 9872582305.
Please find the attached Bank statement for your reference.
Waiting for your positive reply from your end.  I want your quick response for my complaint as the amount is hardly earned money.
I Want a positive reply from you end.
Awaiting for your response.
Regards
Baljinder singh
Mobile No. is 9872582305,
9872874618
 

 

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Image Uploaded by Baljinder singh:

An unauthorised Transaction done without otp and without intimation amount deducted for Garena Game

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