| Name of Complainant | |
| Date of Complaint | June 6, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Placed and order specifically for the delivery between 1-2 June, received an email about the confirmation of the delivery along with a delivery agents number after few hours received an email saying my order has been delivered.
No contact no info sent to me no one called me and when I try to call the agent the line goes busy.
This has affected my work since I am working from home and was expecting my order today at last but due to the delay, I won’t be able to work and it will cause me loss for the day.
The amazon agent I talked to wasn’t very helpful and wasn’t keen on providing a resolution, no empathy or will to help the customer and was saying that she gave all the info and nothing cannot be done.
Said I cannot raise an complaint before 4th June, why? If a customer has already been inconvenienced what’s the difference between today and 4th June.
And am I expected to lose work for 2 more days after today? Completely unacceptable
I would like to take this case further
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