An item in the order not delivered

Name of Complainant Sherlin
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Sherlin:

It is UNACCEPTABLE, this is a scam. I paid for 4 items and only 3 items were delivered. When I try to report it, I am told to rate the vendor & share feedback. What will I do until then? Such an irresponsible answer from Swiggy.
Don’t even get me started on the quality. Received a bad quality food.
Order #171976367029
I have been seeing this occurring lately where Swiggy is just blind to these issues when customers report them.
I wish to talk to someone and with the limitations but I am unable to. I am going to involve consumer court because this is not how you cheat customers.
The food was pathetic, I wish to report the vendor too. Please connect with me immediately. NO response or solution to my questions.

Image Uploaded by Sherlin:

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