| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi,
I have recharged my videocon d2h account:214313273 on June 17 at 11.55 am for INR 301/- through Google Pay. The amount has been deducted from my bank and the purchase has been successfully completed by Google Pay. But I am yet to receive the amount in my videocon d2h account. I have enquired with both my bank and Google Pay to find the issue and they gave me the proof that the amount has been credited to Videocon yes bank account. But videocon customer care is informing me that it is not credited or no such transaction happened on the mentioned date and time. Not sure, where my money got stuck. I am helpless. Please resolve.
Thanks
Dilip
Image Uploaded by Dilip Kumar:
Dear Dilip,
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at customercare@d2h.com so that our team can look into your concern.
Thanks & regards
Hi
I did. I also sent the same complaint to customercare@d2h.com on Jul 16, 2021.
I have also written a complaint to your Karnataka nodal officer Mr. Sripathy Shanbhog but no action so far.