| Name of Complainant | |
| Date of Complaint | October 4, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear sir i am using 1xbet app 4 years but in date 12 sep .2025 i am deposit amount on app but amount is not received and app is ЁЯЪл block my gaming id sir please help me this app is fraud app and please urgently block this app in India i am loss my amount in 4 years 7.5 lakh please sir help provide my deposit amount on my bank and please block this company in india this is 1 number furad app please
Image Uploaded by Ahaliy rajak:
Dear customer,
Thank you for contacting us. We understand that this situation requires careful consideration and are ready to assist you in resolving it.
In order for us to fully investigate your case and provide accurate information, we will require your unique customer identification number (ID). Please provide it so we can verify your account and clarify all the circumstances.
We would like to point out that if you violate our bookmaker’s rules and your account is blocked, a refund is only possible for the initial deposit amount (if you have previously withdrawn winnings, this includes your most recent deposit). Unfortunately, winnings obtained as a result of violations are non-refundable. We adhere to strict terms and conditions to ensure fairness and security for all our customers.
For more detailed information and a prompt resolution to your issue, we strongly recommend that you contact our technical support team. This can be done through our official 1xbet website or mobile app. Our specialists are ready to answer all your questions and provide the necessary assistance.
Your cooperation and patience will help us resolve this situation more quickly and effectively. We appreciate your trust and hope for a speedy resolution to the issues that have arisen.
Sincerely,
1xbet Support Team