Amount is deducted but receiver not received amount

Name of Complainant B pratab babu
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by B pratab babu:

Hi Sir,

This is in Regard to 2 UPI transaction carried on the 11-06-2021 through Paytm platform from State Bank of India to Union Bank of India – Deducted from Source account but not credited in Receiver account

Ref: 1

SBI /Dowlaiswaram with A/C number 31901145148

2

Union Bank of India/Darsi with A/C number 125510100055274

This is regarding that the two UPI transaction done through PAYTM platform from my SBI savings with Account holder name B. Pratap Babu, bearing with A/C number 31901145148 on the 11/06/2021 to the destination account with Union Bank of India nearing A/C number 125510100055274.

For the above mentioned transactions the amount is deducted from SBI account(Source), but it was not credited in the receiver account till date.

Please find the details of the two transaction carried through PAYTM below:

On Date 11-06-2021 Transfer carried of Amount Rs.10,000/-
Details of Transaction : Transfer to 5099682162095
To transfer UPI/DR/116228026711/B
SUNEETHA B/UBIN/1345101000/NA

2. On Date 11-06-2021 Transfer carried of Amount Rs.10,000/-
Details of Transaction : Transfer to 4694215162099
To transfer UPI/DR/116230358310/B
SUNEETHA B/UBIN/1345101000/NA

3. Attaching the SBI Bank Statement of Deduction at source
4. Attaching UBI Bank statement of Receiver where the amount is not credited.

Paytm tickets details.

1. 192342419
2. 192342544

Please do the needful help regarding the above mentioned transaction as it was not credited to the receiver till date.

Your’s sincerely,

B. Pratap Babu,

Email:pratapbodapati@gmail.com

Image Uploaded by B pratab babu:

Amount is deducted but receiver not received amount

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