Amount got deducted but the process not done

Name of Complainant Devesh Kumar
Date of ComplaintApril 9, 2023
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link
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Text of Complaint by Devesh Kumar:

On 6th April, I went to recharge my electricity bill via Paytm and I entered 1000 rupees. After entering all the details my money got deducted but the recharge went under process. I have been trying to reach their customer care but they are not replying and they are not answering on call. They are not giving proper reply on Twitter also. I am facing big issues as my electricity meter went on minus as I don’t have more money to put on. Please help me. They are harassing me also.

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