Name of Complainant | |
Date of Complaint | October 3, 2019 |
Name(s) of companies complained against | Airtel |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
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Text of Complaint by Pavithra:
Dear Sir, I recharged using the my Airtel APP to the mobile No: 6364009259, for an amount of Rs.399 on 20.09.189.
The amount the debited from my airtel walletbut The mobile No. is not recharged.
I called the Airtel customer call, and they replied, the amount will be refunded within 7 days.and I called again after 10days the Airtel customer care and complaint 2 times regarding the refund of Rs.399. and they said we will call back oct 3rd like that…again today i called to them they said just raise complaint to weacre@airtelapp.co, like dat..
But upto now the amount is not refunded. I request you to take necessary steps for the same.
Image Uploaded by pavithra: