Amount deducted twice but order was not placed

Name of Complainant Madhubarna Dhar
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhubarna Dhar:

I paid an amount of Rs.1188 on the AJIO App twice, but my order was not placed and is not visible in my account. I have not received any email or sms regarding confirmation. There is no way to enquire about refund through the application

Image Uploaded by Madhubarna Dhar:

Amount deducted twice but order was not placed

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